Keep it simple
Business owners have enough to do. Managing their online reputation should not add more work to their day.
A little about us
Helping good businesses become the obvious choice.
Every business has a story worth sharing. TapUp helps businesses collect customer feedback, manage reviews, and build an online reputation that reflects the experiences they deliver.
The person behind TapUp
Venkat Bitla
Founder of TapUp
Venkat Bitla
I believe that running a business should be about delivering exceptional customer experiences, not spending hours chasing reviews or managing disconnected tools.
That belief is at the heart of TapUp. We're creating a simpler way for businesses to request reviews through WhatsApp, understand customer feedback, and manage their online reputation in one place.
Our goal is simple: help businesses spend less time managing the process and more time doing what they do best - serving their customers.
Great service deserves to be seen, and every customer deserves to be heard.
Why TapUp exists
Great customer experiences shouldn't go unnoticed.
Businesses work hard to earn their customers' trust. But asking for feedback, following up, and keeping online profiles updated can quickly become another task on an already busy day.
TapUp brings essential review and reputation workflows together to make these tasks easier and more consistent.
We want every business to have practical tools to listen to its customers, strengthen its online presence, and make a great first impression.
What guides us
Build useful things. Respect people's time. Earn trust.
Put customers first
Every review starts with a real customer experience. We help businesses listen, learn, and build stronger relationships.
Build trust honestly
We believe in genuine customer feedback, transparent communication, and earning trust through great service.
Let's build trust together