Built for local businesses

Turn happy customers into Google reviews onWhatsApp

Automatically send review requests, collect private feedback, and grow your reputation with one simple workflow.

Start free trial See How It Works
No credit card required Setup in 5 minutes Works on plain WhatsApp

HOW IT WORKS

From customer visit to visible trust, in three steps

No technical knowledge required. Set up once, grow your reputation every week.

01

Log the visit

Add a customer the moment they walk in, check out, or finish their appointment - by hand, via CSV, or straight from your billing counter. Every entry becomes a visit, not just a contact.
02

TapUp messages them on WhatsApp

The moment a visit is logged, the customer gets a short WhatsApp message asking how it went - in Hindi, Telugu, or English. One gentle follow-up if they don't reply.
03

Track every response

Public 5-star reviews go straight to your Google Business Profile. Private concerns land in your dashboard with a resolution workflow — nothing slips through.
Features

Everything you need to turn every visit into visible trust

Ask at the right moment, give an honest choice, and never lose a private complaint again - without adding to your team's workload.

WhatsApp-Native Outreach

No app installs, no email opens, nothing that looks like spam. Just a message on the app your customers already check dozens of times a day.

Visit-Scoped Requests

Most tools ask "how's it going" once a quarter. TapUp asks after this specific meal, appointment, or visit - feedback tied to a real moment gets 3x the response rate.

Fair Feedback Flow

Every customer sees the same two options regardless of rating: leave a public review, or send private feedback. Their choice, always.

In-Store QR Cards

Print a card for your counter, table, or reception desk. Walk-ins scan, rate, and choose how to share - no number needed on the spot.

Autopilot Follow-ups

TapUp sends the first request, waits two days, and sends one gentle nudge only if there's no response. It stops the moment someone replies.

Insights Dashboard

See reviews collected, requests sent, response rate, and rating trends - across every outlet, if you run more than one.

"I built TapUp because every local business I know in India - the restaurant, the salon, the dental clinic on the corner - delivers great service but has three reviews on Google, while the one down the road with worse service has fifty. TapUp works the way Indian businesses actually communicate - on WhatsApp - and it's priced for what an Indian small business actually pays for software."

V
Venkat, founder of TapUp
Pricing

Start growing your reputation this week

No setup fees. No contracts. Cancel anytime. Priced in INR.

Starter

Everything a single-outlet business needs to build a stronger review profile.

₹639/mo

Billed annually

  • Unlimited review requests over WhatsApp
  • Google, Facebook & Justdial review links
  • Hindi, Telugu & English templates
  • Branded feedback page — fair public/private choice
  • QR codes with printable branded cards
  • Auto-send + 1 follow-up reminder
  • Visit-scoped tracking
  • Full dashboard & analytics
  • Private feedback with resolution workflow
  • Email support
Most Popular

Growth

For multi-outlet businesses that want AI help and a polished, unbranded experience.

₹1599/mo

Billed annually

Everything in Starter, plus:

  • Remove "Powered by TapUp" branding
  • AI-drafted replies for feedback and reviews
  • Low-rating alerts, sent instantly to your team
  • Multi-outlet dashboard & role-based access
  • Google Business Profile audit
  • Priority support

Your 14-day trial includes Growth-level tools — AI replies, multi-outlet access, GBP audit. No credit card required.

Your customers already trust you.
Make that trust visible.

Start with a 14-day free trial, set up in minutes on WhatsApp, and choose the plan that fits once you've seen it work.

Get started free

No credit card required.